Back to Home

Legal

Privacy Policy

Learn how Bendra collects, uses, and protects your personal information when you interact with our website and services.

Last updated: May 2025

On this page

  • Introduction & Policy Updates

  • Information We Collect

  • How We Use Collected Data

  • How We Protect Your Data

  • Security Measures

  • IP Address & Cookies

  • Third-Party Website Links

Introduction & Policy Updates

This privacy statement explains how Bendra utilises and safeguards any information you provide when using this website. Your privacy is something we are deeply dedicated to protecting.

When using this website, if we ask you to supply any information by which you can be identified, you can be confident that it will only be used in ways described in this privacy policy.

By periodically updating this website, we may change this policy from time to time. You should review this page periodically to ensure you are aware of any updates. These updates are routine; keeping an eye on them ensures you have a complete understanding of how your data is handled.

Information We Collect

Once you visit our website, we may collect certain information including:

  • Name and Job Designation

  • Immediate Contact Information along with Email Address

  • Address-Based Information such as Pin Code and Areas of Interest

  • Details provided through online forms — including registration, content posting, service requests, or enrolment in any service we offer

  • Communication records if you get in touch with us

  • Information about your visits to our website and the materials you access

  • Details regarding any transactions you make and how your orders are fulfilled

How We Use Collected Data

One of the major reasons we collect data is to better understand your needs as a user. Based on this, we curate services per your needs and preferences for a customised experience.

  • Internal record keeping — maintaining accessible data for operational needs and continuous improvement of our business quality

  • Sending promotional emails about new products, special deals, and other relevant information using the email address you have provided

  • Conducting market research — we may contact you via phone, fax, email, or mail, and adjust features to improve your website experience

How We Protect Your Data

We take several precautionary measures to keep your data completely safe from any possible fraudulent activities. Our security measures include password-protected directories and databases, along with access to a secure server.

Secure Socket Layer (SSL) technology encrypts and transports all sensitive and credit information to our payment gateway provider's database. This database is only accessible to authorised personnel with necessary access credentials and a duty of confidentiality.

For sensitive information such as credit card numbers, social security numbers, and financial details, we ensure that all data is completely deleted from the system once the relevant transaction has been completed successfully.

Security Measures

Protecting client data is of paramount importance to us under every circumstance. We have put in place the necessary physical, technical, and administrative security measures to prevent unauthorised access to or disclosure of the online data we collect.

Our approach has always been to deploy the right measures in the correct places — ensuring a robust, multi-layered security framework for your information.

IP Address & Cookies

We may gather statistical information about your computer, including your IP address, operating system, and browser type. This data is used to administer the website and provide aggregate data to our advertisers. It does not specifically identify you.

What Are Cookies?

A cookie is a small file that seeks permission to be saved on your computer's hard drive. Once granted, the cookie helps notify you when you visit a particular website or assists with traffic analysis. Cookies allow web applications to respond to you individually by modifying operations to suit your needs, likes, and preferences.

How We Use Cookies

We use traffic log cookies to identify which pages are being used. This helps us assess web page traffic and improve our website to better meet user requests. We utilise this data purely for statistical analysis and then remove it from the system. Cookies let us learn which pages are beneficial to you, enabling us to deliver a better website experience. A cookie never gives us access to your computer or any personally identifiable information beyond what you choose to share.

Managing Cookies

You can choose to accept or reject cookies. Most web browsers accept cookies by default, but you can modify your browser settings to decline them. This may, however, impact the website's usability and reduce the quality of your experience.

Third-Party Website Links

While administering our website, you may encounter links to partner networks, affiliates, and advertisers. It is important to understand that once you click on such a link and visit an external website, we can no longer guarantee the security of that website.

Visiting a third-party link means you have left our website, and we cannot be held liable for the privacy practices or content of those external sites. Always verify the legitimacy of any third-party link before clicking, and ensure you have a clear understanding of their terms and privacy policies.

This privacy policy is effective from the date of your use of this website. By accessing and using our website, you acknowledge that you have read, understood, and agree to the practices described herein. For any questions or concerns, contact us at marketing@acasa.ae.